Privacy Policy
Last Updated: September 7, 2026
BW Party Supply, LLC (“BW Party Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote, make a reservation, place an order, communicate with us, or otherwise use our services.
This information may include:
- Name
- Email address
- Telephone or mobile number
- Billing and event information
- Event location, date, and related details
- Rental and order information
- Communications with BW Party Supply
- Other information you voluntarily provide to us
We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
BW Party Supply may use your information to:
- Respond to inquiries and quote requests
- Process and manage rental reservations and orders
- Coordinate deliveries, pickups, installations, and event services
- Communicate regarding upcoming or existing rentals
- Provide customer service and support
- Send invoices, confirmations, reminders, and other service-related communications
- Maintain customer and business records
- Improve our website, products, and services
- Send marketing or promotional communications where permitted and when appropriate
- Comply with applicable legal and regulatory requirements
3. SMS and Text Messaging Privacy
If you provide your mobile phone number and consent to receive SMS or MMS messages from BW Party Supply, we may use your number to communicate with you regarding inquiries, quotes, reservations, rental orders, deliveries, pickups, event coordination, customer service, and other communications you have agreed to receive.
SMS opt-in information and consent are not shared with, sold to, rented to, or disclosed to third parties or affiliates for their own marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
Mobile phone numbers, SMS opt-in data, and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes.
We may use service providers that help us deliver text messages and operate our communications systems. These providers may process information solely as necessary to provide services on our behalf and are not authorized to use your SMS consent information for their own marketing purposes.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP. Message and data rates may apply. Message frequency varies.
4. How We Share Information
BW Party Supply does not sell or rent your personal information.
We may share limited personal information with service providers when reasonably necessary to operate our business and provide services to you. Examples may include payment processors, rental management systems, communications providers, website service providers, delivery or operational service providers, and professional advisors.
These parties are provided information only as reasonably necessary to perform services on our behalf.
We may also disclose information if required by law, regulation, court order, legal process, or when reasonably necessary to protect the rights, property, or safety of BW Party Supply, our customers, or others.
SMS opt-in data and consent are excluded from sharing for third-party or affiliate marketing or promotional purposes.
5. Cookies and Website Information
Our website may use cookies and similar technologies to help operate the website, understand website usage, improve performance, and support advertising or analytics services.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Choices
You may contact us to request that we update or correct personal information you have provided.
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
For SMS communications, reply STOP at any time to opt out. Reply HELP for assistance.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services. BW Party Supply is not responsible for the privacy practices or content of websites or services operated by third parties. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.
11. Changes to This Privacy Policy
BW Party Supply may update this Privacy Policy periodically. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how BW Party Supply handles personal information, please contact:
BW Party Supply, LLC
Connecticut
Email: [business email address]
Phone: [business phone number]